Where do you ship?
We currently ship to Canada and the US. We offer free shipping on orders over $125 (Canada) and $175 (US).

Where are your products made?
All of our products are handcrafted in our apothecary studio located in Sturgeon County, Alberta, Canada.

Once my order is placed, can I make changes?

Once order has been processed, unfortunately we cannot make any changes. Email us with any questions at

How long will it take to receive my order?
Orders are processed and shipped out within 4-7 business days. As soon as your order is shipped, you will receive a confirmation email with a tracking number. Orders are shipped during business days only, Monday-Friday. We currently only ship through Canada Post. 

Domestic orders usually arrive within 2-10 business days depending on the province. For international orders, the time frame can vary depending on customs, but they typically arrive within 10-20 business days.

What is your return/exchange policy?
Due to the nature of our products, all sales are final. 

What should I do if my order arrives and the products are damaged?
Please email us at within 7 days of the order being received and include your order number, which products were damaged, and photos of the damaged products. If you are eligible, we will issue a shop credit to replace the items.